Global Advances in Business Studies

The influence of store atmosphere and service quality on purchase decisions at Muslimah store in Merauke Regency

2026-06-08T14:35:17+00:00

This study aims to examine the effect of store atmosphere and service quality on purchase decisions at Muslimah store, located in Kampung Harapan Makmur, Merauke Regency. The population in this research consists of end consumers who have made purchases at Muslimah store, with an unlimited and large population size. The sample of the study consists of 96 respondents, determined using Cochran’s formula and a purposive sampling technique based on specific criteria, such as having shopped within the last six months and having direct experience with the store atmosphere and staff service. This research applies a quantitative explanatory approach, utilizing both primary and secondary data. Data collection techniques include observation and the distribution of a Likert-scale questionnaire. Data were analyzed using SPSS version 25 through validity and reliability tests, classical assumption tests, and multiple linear regression analysis. The results indicate that the store atmosphere variable (X₁) has a positive and significant partial effect on purchase decisions (Y). The service quality variable (X₂) also has a positive and significant partial effect on purchase decisions (Y). The F-test shows that both store atmosphere and service quality simultaneously have a significant influence on purchase decisions. Therefore, it can be concluded that both partially and simultaneously, store atmosphere and service quality significantly affect purchase decisions at Muslimah store.

Family decision-making and youth financial decisions: evidence from financial capability

2026-06-08T14:35:03+00:00

This study examines the impact of financial capability – comprising financial awareness, experience, skills, and knowledge – on financial decision-making among youth in Jayapura, Papua, Indonesia, while exploring the moderating role of family decision-making dynamics. A total of 229 respondents aged 17 to 25 completed a structured questionnaire, and the data were analyzed using partial least squares structural equation modeling (PLS-SEM). The results indicate that financial awareness significantly enhances financial knowledge, which in turn is a strong predictor of sound financial decision-making. Financial experience contributes substantially to the development of financial skill; however, financial skills alone do not exert a direct influence on decision-making behavior. Notably, family decision-making significantly moderates the relationship between financial knowledge and financial decision-making, underscoring the importance of sociocultural context in shaping youth financial behavior. These findings highlight the necessity of comprehensive financial education programs that integrate both individual financial competencies and familial influences. This study contributes to the financial capability literature by emphasizing the role of family as a contextual factor in financial decision-making processes among young adults.

Efficiency analysis of banks included in the BIST Banking Index

2026-06-08T14:34:48+00:00

In the globalized economy, the financial sector is a cornerstone of national economic stability. Within this sector, banks hold a predominant position, and their performance is critically linked to overall economic health. Given its substantial economic weight and deep interconnections with other industries, inefficiency in the banking sector can have significant repercussions. Therefore, measuring efficiency is paramount. Efficiency, defined as the effectiveness with which an institution achieves its predetermined goals, is often analyzed in banking using data envelopment analysis (DEA). This method not only measures the relative efficiency of banks but also provides a roadmap for underperforming ones to improve by identifying optimal resource allocation. By evaluating how effectively banks utilize their inputs to generate outputs, DEA highlights strengths and weaknesses, enabling more efficient operations and a stronger competitive position. This study employs DEA to investigate the efficiency of 10 banks listed on the BIST Bank Index from 2017 to 2023. The analysis uses the size of assets, number of employees, and revenues as input variables, while return on assets, return on equity, and net profit margin serve as the output variables. The results reveal distinct performance patterns: A group of banks, namely Akbank, Garanti Bank, İş Bank (C), and Yapı ve Kredi Bank, maintained a state of full efficiency throughout the entire 2017-2023 period; In contrast, Albaraka Türk and Şekerbank exhibited significant fluctuations in their efficiency scores over time; TSKB experienced a notable period of serious inefficiency, particularly in 2022. In conclusion, DEA serves as a vital analytical tool for the banking sector, offering clear insights into performance levels and providing actionable guidance for inefficient banks to enhance their operations.

The Analysis of ESG scores on Malaysian banking performance: a panel data approach

2026-06-08T14:34:35+00:00

This study study examines the relationship between environmental, social, and governance (ESG) scores and bank performance in Malaysia over 2019–2024. We focus on profitability, measured by return on assets adjusted for risk-weighted assets (ROA RWA), and firm value, proxied by Tobin’s Q. Using a fixed effects framework as the primary specification, complemented by nonlinear and interaction models, we find no statistically significant linear or lagged effect of ESG on profitability or firm value. However, we document a nonlinear (inverted U-shaped) relationship between ESG and firm value, indicating diminishing returns at higher ESG levels. Furthermore, the interaction between ESG and firm size is negative and significant, suggesting that ESG has stronger valuation effects for smaller banks. These findings imply that ESG is not a universally value-enhancing factor but operates through nonlinear and conditional mechanisms. The study contributes to the ESG–banking literature by reconciling mixed prior evidence and highlighting the importance of model specification and firm heterogeneity.

Reward systems and employee performance: examining the impact in organizational settings

2026-06-08T14:34:21+00:00

The increasing demands for productivity in the food industry require
companies to optimally manage their human resources. One key factor
believed to drive employee performance is the reward system. This
study aims to analyse the impact of the reward system on employee
performance in companies operating within the food sector. The
methodology employed is a quantitative survey involving 85
employees, selected through total sampling techniques. Data were
collected using a five-point Likert scale questionnaire and analysed
using descriptive and inferential statistics through simple linear
regression with the assistance of SPSS version 24 at a significance
level of 0.05. The results indicate that the reward system has a positive
and significant effect on employee performance. The better the reward
system implemented, the higher the level of performance exhibited by
employees. These findings underscore the importance of a fair and
structured reward system as a managerial strategy to enhance work
productivity within the food industry.